Homeless Services Local Updates and Information 4-27-2020

MEMORANDUM

TO: Homeless Initiative Advisory Committee Distribution List
FROM: Brian Huskey, Community Development Analyst, City of Asheville
DATE: April 27, 2020
RE:  April 27 – Homeless Services Local Updates and Information
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WNC PPE RESOURCES
In partnership with many innovative local companies and its regional Legacy Foundations, Dogwood Health Trust is helping to source and coordinate the production of Personal Protective Equipment (PPE) products locally and distribute them equitably across the region. In the short term, the products will be prioritized to go to doctors, nurses and other health care staff, as well as law enforcement, paramedics / EMS, public health staff, and other key human services staff.  However, many of these local manufacturers are making these products available to nonprofit, business, and individual customers. Information is available at: https://wncready.org/ppe/

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The Homeless Initiative Advisory Committee (HIAC) will not meet as scheduled on Tuesday, April 28. All City Boards, Commissions, and Committee meetings have been canceled until further notice, with the potential exception of quasi-judicial boards such as Planning and Zoning, Board of Adjustment and Historic Resources which may be scheduled on an as needed basis.

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Western North Carolina AIDS Project (WNCAP) is continuing to operate.
HIV case management services are helping people living with HIV access vital resources for rent assistance, food delivery, pharmacy services, etc. Client transportation to essential medical care is being provided as needed.

Pharmacy navigation services are being provided by phone including Pre-exposure prophylaxis (PrEP) and Hep C counseling.

HIV and Hep C tests are being provided by appointment only.

Syringe services program is providing full services including overdose reversal kits and safer injection supplies by pick-up in the parking lot of 554 Fairview Road, Asheville, Monday – Friday, 9am to 5pm. No appointment necessary.

For information about becoming a WNCAP HIV case management client or any of their services, please email info@wncap.org or call (828) 252-7489.

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The temporary shelter at Harrah’s Cherokee Center Asheville, operated by Homeward Bound in collaboration with multiple community partners, is not taking any new guests at this time.

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The Salvation Army (TSA) is serving hot dinner plates 7 days a week 4-6 pm in their mobile disaster food truck in the United Way (50 S. French Broad Ave.), available for walk up and drive thru meals. TSA Center of Hope is operating under normal business hours 8 am to 4 pm, Monday through Friday. TSA is providing crisis assistance, providing clothing vouchers, pre-packed food boxes, and financial assistance to anyone experiencing a crisis, by appointment. TSA shelter remains in isolation mode and is requiring residents to shelter in place.
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HAYWOOD STREET CONGREGATION
Hours for Wed/Sat lunch are 10:30 – 1:00; Sunday breakfasts are 8:30 – 10:00. All meals are “to-go” style, with boxes being served from multiple stations around their campus. Other activities on campus remain suspended. Haywood Street Respite is currently serving a very limited number of previously unsheltered medically vulnerable guests while continuing to evaluate its future plans for referrals and admissions during the pandemic.
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BeLoved Asheville continues to provide Street Pantries at multiple locations (restocked multiple times of the day with non-perishable foods and beverages), BeLoved Asheville Pet Restaurants (for unhoused folks’ pets to eat and drink), distribution of masks, hand sanitizers and other hygiene supplies, hot meals being delivered to folks on the streets, and more. For additional information, call (828) 242-8261.
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The RHA Behavioral Health Urgent Care (BHUC) is no longer offering 24/7/365 services.
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IRS Economic Impact Payment: The Internal Revenue Service has provided the link below for those in homeless services programs who may not have filed a 2018 and/or 2019 tax return. They can use this link to submit banking or address information to which they can receive their economic stimulus payment. This link is just for non-filers. Please check this same site periodically for an additional link for those who may need to update their banking or address information.

https://www.irs.gov/coronavirus/non-filers-enter-payment-info-here

Additional information may be found here.
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Steady Collective continues to operate their essential functions, with the following schedule:
Tuesdays – in front of Firestorm Books 1:30 pm – 4:00
Wednesdays – Haywood Street Congregation 10:30 am – 12:00 pm

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Swannanoa Valley Christian Ministry’s new hours are now 9:30 – 2:30 Monday, Wednesday, Thursday & Friday; Tuesday 12:00 – 2:30.  When people arrive at the Ministry they are asked to call in to receive assistance.
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VA MEDICAL CENTER – The Healthcare for Homeless Veterans clinic at the VA is now triaging walk-ins by phone. If you have access to a phone, you can call at 828-298-7911 Ext 1198. With limited in-office staff, it is possible that you may need to leave a message and receive a call back. If you present in person, there will be updated instructions posted on the door for how to access screening and staff. For additional assistance, please contact Amanda Stancil, Homeless Outreach Social Worker, directly at 828-273-3266. Please also contact Amanda if you are or know of a veteran who has been turned away or unable to access shelter due to increased shelter restrictions at this time.
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ABCCM Crisis Ministry Sites normal business hours are currently Monday-Friday from 8:30AM-4:30PM. North Crisis Ministry Site hours are Monday – Friday from 10AM-2PM. At all four ABCCM Crisis Ministry sites, they continue to offer the normal services of food boxes, clothing, furniture, appliances, household goods, and financial assistance. Intakes are conducted via phone. At their Downtown site, 24 Cumberland Ave., they continue providing to-go meals Monday-Friday from 11AM-2PM.

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Homeward Bound’s AHOPE Day Center is now operating only Monday-Friday, 8-12. Bathrooms, showers, mail, and storage remain available during the hours they are open.
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The ART bus system has made adjustments and reductions to its schedule on some routes.

170 – has been discontinued
S6 – has been discontinued
WE-1 – runs once each hour, leaving the station at 40 minutes past the hour.

Assessment of the transit system capacity will happen on a day-to-day basis, and be updated as the situation evolves. The City of Asheville and ART are continuing to follow the guidance of local public health officials and the CDC, including following social distancing and cleaning guidelines.

There are several ways to keep up with any ART schedule changes:

  • Download the Transit app to any smartphone.
  • Check real-time transit information on Google Maps.
  • Dial 828-253-5691 and press #1.
  • Subscribe to iRide Service Alert e-mails here.
  • Go to RideTheART.com under “Service Alerts.”

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Western North Carolina Community Community Health Services is open, seeing well patients in the morning and sick patients in the afternoon. They are screening everyone at the entrance and seeing some folks outside in their cars if needed.  Dental is open for emergencies only (no routine care).
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Guidelines for how homeless services providers can connect people experiencing homelessness with available testing, isolation, and quarantine resources are available here.
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Porta-Johns are located at:

Haywood Street Congregation, 297 Haywood St.
AHOPE Day Center, 19 N. Ann St.
Western Carolina Rescue Ministries, 610 Haywood Rd.
ABCCM Medical Minstry, 155 Livingston St (River Arts District)
ABCCM Crisis Ministry (Downtown), 24 Cumberland Ave.

Handwashing stations are also located at several sites where food is being provided (ABCCM Cumberland Ave location, Haywood Street Congregation, 12 Baskets on Haywood Rd) as well as Homeward Bound’s AHOPE Day Center.

Mapping for these locations: https://avl.maps.arcgis.com/apps/webappviewer/index.html?id=f1282c9f87c54b609aa0b3e674226f06

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ABCCM – Veterans Restoration Quarters (VRQ) is currently unable to admit any civilians or overnighters to emergency shelter. Admissions to Grant Per Diem (GPD) beds are conducted on a case-by-case basis.
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Asheville City Schools McKinney-Vento eligible homeless families are provided meals M-F along with other support services as needed.
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HELPMATE
Helpmate’s emergency shelter is closed to new intakes.

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BUNCOMBE COUNTY SCHOOLS

The McKinney-Vento liaison has set up home deliveries for the families that do not have transportation or for whom there is a financial hardship, delivering meals from child nutrition or providing them with food boxes if there are additional needs. Eligible families can call 828-225-4768 for assistance.
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WESTERN CAROLINA RESCUE MINISTRIES

The shelter remains on isolation status. Those who leave will not be able to return. They continue to provide lunch and dinner outside for the general population as well as food boxes.

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ART bus service remains fare-free. https://www.ashevillenc.gov/news/asheville-installs-social-distancing-measures-on-art-buses-during-covid-19-public-health-emergency/ There is increased cleaning of buses and the transit station.

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DAY-BY-DAY AVAILABLE FOOD AND DAY SERVICES:

WEDNESDAYS

AHOPE Open from 8-12 (bathrooms, showers, mail, storage)
ABBCM Downtown Crisis Ministry, hot meals to go, 24 Cumberland Ave, 11-2
HAYWOOD ST. to-go lunch from 10:30-12:00
THE MISSION bag meals for lunch and dinner
SALVATION ARMY meals to-go 4 pm – 6 pm in United Way parking lot, 50 S. French Broad Ave.

THURSDAYS

AHOPE open from 8-12 (bathrooms, showers, mail, storage)
THE MISSION bag meals for lunch and dinner
ABBCM Downtown Crisis Ministry, hot meals to go, 24 Cumberland Ave, 111
SALVATION ARMY meals to-go 4 pm – 6 pm in United Way parking lot, 50 S. French Broad Ave.

FRIDAYS

AHOPE open from 8-12 (bathrooms, showers, mail, storage)
12 BASKETS will offer food to-go from 11-1
ABBCM Downtown Crisis Ministry site, hot meals to-go 24 Cumberland Ave, 11-2
THE MISSION bag meals for lunch and dinner
SALVATION ARMY meals to-go 4 pm – 6 pm in United Way parking lot, 50 S. French Broad Ave.

SATURDAYS

HAYWOOD ST to-go lunch from 10:30-12:00
SALVATION ARMY meals to-go 4 pm – 6 pm in United Way parking lot, 50 S. French Broad Ave.

SUNDAYS

HAYWOOD ST. to-go breakfast from 8:30-10:00
CHURCH OF THE ADVOCATE to-go meals at 2:30
SALVATION ARMY meals to-go 4 pm – 6 pm in United Way parking lot, 50 S. French Broad Ave.

MONDAYS

AHOPE open from 8-12 (bathrooms, showers, mail, storage)
THE MISSION bag meals for lunch and dinner
ABBCM Downtown Crisis Ministry, hot meals to go, 24 Cumberland Ave, 11-2
SALVATION ARMY meals to-go 4 pm – 6 pm in United Way parking lot, 50 S. French Broad Ave.
TUESDAYS
AHOPE open from 8-12 (bathrooms, showers, mail, storage)
12 BASKETS will offer food to-go from 11-1
THE MISSION will offer bag meals for lunch and dinner
ABBCM Downtown Crisis Ministry, hot meals to go, 24 Cumberland Ave, 11-2
SALVATION ARMY meals to-go 4 pm – 6 pm in United Way parking lot, 50 S. French Broad Ave.
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OTHER SERVICES:

TRINITY PLACE RUNAWAY AND HOMELESS YOUTH SHELTER

Remains on isolation status.

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ELIADA HOMES: Eliada has implemented a “no visitor” policy. Anyone with a fever or symptoms is restricted from programming.

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ABCCM (VETERANS RESTORATION QUARTERS and STEADFAST HOUSE)

No overnighters or civilians for shelter at this time. GPD admissions on a case-by-case basis.  Meal times are spread out to decrease the number of people gathered at any single time. Nurse is available on-site to consult with anyone who is symptomatic.

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WESTERN CAROLINA RESCUE MINISTRIES

  • Shelter is on isolation status; anyone leaving will not be able to return.
  • All Health Clinic activities have been shifted to Dale Fell at this time.
  • Continues to do lunch and dinner outside for the general population. They will also continue to do food boxes.

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12 BASKETS offers food to go on the Tuesdays and Fridays between 11-1. People are encouraged to bring their own containers.

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Brian K. Huskey
Community Development Analyst
City of Asheville
bhuskey@ashevillenc.gov
(828) 251-4048